MAIL SERVICES

The Heath mail service is a comprehensive service provided by SOG Ltd to Heath residents, comprising of an internal delivery service along with external delivery to almost any destination around the world, utilising the most economic and efficient courier companies for total customer accountability.

Sandra Houghton manages the mail service. Sandra will be happy to discuss all services or additional services not detailed here.

Delivery/Collection Times
Normal arrangements include delivery/collection of mail to one nominated office.

Mail Delivery/Collection Times (leaving the mailroom) approx:

0900 hrs - delivery/collection
1445 hrs - delivery/collection

Latest Cut-Off Time
Items reaching the mailroom after the times below are not guaranteed to be despatched on that day.

Private mail will be collected by the mail service for posting if it is adequately stamped. Alternatively private mail can be brought to the mailroom or posted in the mail sack located at the conference centre reception.

1st & 2nd Class Mail
Inland Mail: all mail is sent 2nd class unless otherwise stated.

Courier/Special Services:
A fully completed request form is required for the services listed below. Please ensure forms are securely attached to the letter/parcel.

• Same Day Inland Courier - this service guarantees a same day delivery through a dedicated driver. No request form is required as this is arranged as a verbal booking. Please contact the mailroom for details.
• Inland Courier Service - guaranteed next day delivery service with timed deliveries from 0900 - 1600 hrs with optional insurance cover.
• Overseas Courier Service - an express delivery service for urgent documents/parcels with optional insurance cover. Non-hazardous only.
• Inland Recorded Delivery - usually delivered within 2 working days. Proof of delivery.
• Inland Royal Mail Special Delivery - proof of delivery plus a guaranteed 0900 and 1300 hrs delivery on the next working day, plus compensation from £50 to £2500.
• International Signed For - available to most destinations worldwide. Signature collected on delivery.
• International Airsure - available to selected destinations only. A speedier service with electronic confirmation of delivery.

• Overnight Courier form (PDF 111KB)
• Overseas Courier Form (PDF 220KB)
• Royal Mail Special Services (PDF 236KB)

All other forms available from the mailroom.

Additional Services:
The mailroom will be happy to quote a price should you require assistance in folding/inserting documents into envelopes.

Posting of private letters/packages (via 1st or 2nd class post or by courier) can be arranged through the mail service upon receipt of payment.

Newspapers/magazines can be ordered upon request and delivered on the first mail delivery. This will be charged for on a monthly basis.

Contact: Sandra Houghton, tel: 01928 513019, or e:

Please download and complete the appropriate courier/special delivery form before collection by the mailroom staff.